• We do not refund original shipping charges and return shipping fees are the responsibility of the customer.
  • Customers should notify us to make a return within 14 days of shipment delivery date for a full refund in original form of payment. (See the ‘Start A Return’ section below for step-by-step instructions.) 
  • Store credit will be issued for any return request received between the 15th and the 60th day from the delivery date.
  • Items must be returned in their original condition (unused, unworn, unwashed, unaltered, etc.) with the original packaging intact and any tags attached. Items must be sent back to Jungalow within 30 days. (Please notify us if more time is needed). 
  • RUG RETURNS: Customers are responsible for return shipping. Refunds are less original shipping costs and a 20% restocking fee per rug. Please note, backorder dates are subject to change based on manufacturer production. Our team will provide notifications on impacted items as soon as we receive them. 
  • FINAL SALE ITEMS. These items in our shop are final sale: Anything in our ‘Sale’ section (sale items), all samples (including rug and wallpaper samples), opened wallpaper rolls, and art prints.

For full shipping details, visit our Returns Policy page.