Holiday FAQ

It's that time of year! We've put together a list below of our most frequently asked questions about holiday purchases. Don't see the answer to your question? No worries, simply email us at support@jungalow.com and we're happy to help you out!


Real talk:
 Please rest assured knowing that our small (but mighty!) team of 7 are working as quickly/safely as possible to fulfill all of your orders. We'll do everything we can on our end to try to get your jungalicious gifts & goodies to you in time for the holidays. However, due to the lasting effects of the pandemic & supply chain, there may be events outside of our control that could cause delay. We sincerely appreciate your understanding and support!

Frequently asked questions:

WHEN DO I NEED TO PLACE MY ORDER TO MAKE SURE IT ARRIVES BY 12/25? (SHIPPING WITHIN THE U.S.)
IF IM SHIPPING TO CANADA, WHEN WOULD I NEED TO PLACE MY ORDER TO MAKE SURE IT ARRIVES BY 12/25? 
DO YOU HAVE A HOLIDAY RETURN POLICY FOR PURCHASES MADE AFTER A CERTAIN TIME FOR THE HOLIDAYS?
I’M ORDERING MULTIPLE ITEMS IN THE SAME ORDER, WILL THEY ALL ARRIVE TOGETHER? 
IS IT POSSIBLE TO EXPEDITE THE SHIPPING FOR MY ORDER?
I NEED A GIFT ASAP! WHAT SHOULD I DO?
DO YOU OFFER PACKING SLIPS WITHOUT PRICING OR GIFT MESSAGING? 
CAN I CANCEL MY ORDER?
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